Data Protection Last Updated: January 2025

Privacy Policy – superbaji Online Casino

At superbaji, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data superbaji collects, why it is collected, how it is used, and how it is protected. Please read this carefully before registering your account.

Effective date: 1 January 2025  |  Version 2.4
Your Data Is Safe

superbaji uses industry-standard encryption and strict access controls to keep your personal information secure at all times.

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How superbaji Protects Your Privacy

Six things every superbaji player should know about how their personal data is handled on the platform.

Data Collected Only When Needed

superbaji only collects personal data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it. Every data point has a clear purpose, and that purpose is explained in this policy.

Minimal Data Collection
Encrypted and Secured

All data transmitted between your device and superbaji is protected using TLS encryption. Stored data is secured with access controls that limit who within the superbaji team can view your information. Payment data is handled by PCI-compliant processors and is never stored on superbaji's servers in full.

TLS Encryption
Never Sold to Third Parties

superbaji does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data is shared only with service providers who are directly involved in operating the platform — such as payment processors and identity verification services — and only under strict data protection agreements.

No Data Selling
You Control Your Data

superbaji respects your right to access, correct, and request deletion of your personal data. You can update most of your account information directly in your profile settings. For data access requests or deletion requests, contact the superbaji support team and we will respond within a reasonable timeframe.

Your Rights Respected
Transparent Cookie Use

superbaji uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We do not use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.

Cookie Transparency
You Choose Your Communications

superbaji will only send you promotional communications if you have opted in to receive them. You can update your communication preferences at any time from your account settings or by contacting support. Opting out of marketing does not affect essential account communications such as transaction confirmations.

Opt-In Marketing Only

01 Introduction

Welcome to the superbaji Privacy Policy. superbaji ("we", "us", "the Platform") is committed to protecting the personal data of every player who registers and plays on superbaji.one. This policy explains in plain language what data we collect, why we collect it, how we use it, and what rights you have over it.

This Privacy Policy applies to all users of the superbaji website and mobile app. By registering an account on superbaji, you acknowledge that you have read and understood this policy. If you do not agree with how superbaji handles personal data, please do not register or continue using the platform.

This Privacy Policy should be read alongside the superbaji Terms and Conditions and Responsible Gaming policy, both of which form part of your agreement with superbaji.

02 Data We Collect

superbaji collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third-party service providers where necessary. The categories of data we collect include:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account reference, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Games played, session duration, betting history Automatically during gameplay
Communications Data Support chat logs, email correspondence When you contact superbaji support

superbaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

superbaji uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with those stated here. The main ways superbaji uses your data are:

  • To create and manage your superbaji account and verify your identity.
  • To process deposits and withdrawals securely and accurately.
  • To comply with anti-money laundering (AML) and Know Your Customer (KYC) legal requirements.
  • To detect and prevent fraud, bonus abuse, and other prohibited conduct.
  • To personalise your experience on superbaji, including game recommendations and relevant offers.
  • To send you account-related communications such as transaction confirmations and security alerts.
  • To send you promotional communications about superbaji offers, if you have opted in to receive them.
  • To monitor and improve the performance and security of the superbaji platform.
  • To support responsible gaming obligations, including monitoring for signs of problem gambling.
  • To respond to your support queries and resolve complaints.

superbaji will never use your data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

04 Legal Basis for Processing

superbaji processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing necessary to provide the services you have signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations and KYC requirements.
  • Legitimate interests: Processing necessary for superbaji's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time.

05 Data Sharing

superbaji does not sell your personal data. We share data only where necessary and only with parties who are bound by appropriate data protection obligations. The categories of third parties with whom superbaji may share your data include:

  • Payment processors: bKash, Nagad, Rocket, and other payment service providers, to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services used to verify your identity and age in compliance with legal requirements.
  • Game providers: Software providers whose games are hosted on superbaji may receive limited technical data necessary to deliver the game experience.
  • Fraud prevention services: Providers who help superbaji detect and prevent fraudulent activity on the platform.
  • Regulatory and law enforcement authorities: Where superbaji is legally required to disclose data to comply with applicable laws or respond to lawful requests.
  • IT and hosting providers: Infrastructure providers who host and maintain the superbaji platform under strict confidentiality agreements.

All third parties who receive your data from superbaji are required to handle it securely and only for the specific purpose for which it was shared. superbaji does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

superbaji uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. superbaji uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and game display options to personalise your experience.
  • Analytics cookies: Help superbaji understand how players use the platform so we can identify areas for improvement. Data collected is aggregated and anonymised where possible.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the superbaji platform. superbaji does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

superbaji retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods include:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with AML and KYC legal obligations.
  • Transaction records are retained for a minimum of 5 years in accordance with financial record-keeping requirements.
  • Support communications are retained for 2 years after the matter is resolved.
  • Technical and usage data collected for analytics purposes is retained for up to 24 months.
  • Marketing consent records are retained for as long as you remain opted in, plus 1 year after opt-out for compliance purposes.

When data is no longer required, superbaji securely deletes or anonymises it in accordance with our internal data disposal procedures.

08 Your Rights

superbaji respects your rights over your personal data. Depending on applicable law, you may have the following rights:

Right to Access

Request a copy of the personal data superbaji holds about you.

Right to Rectification

Ask superbaji to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where there is no legal reason to retain it.

Right to Restriction

Ask superbaji to limit how your data is processed in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact the superbaji support team at [email protected]. superbaji will respond to all data rights requests within 30 days. In some cases, superbaji may need to verify your identity before processing a request.

09 Data Security

superbaji takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS (Transport Layer Security) encryption for all data transmitted between your device and superbaji.
  • Encrypted storage of sensitive account data including passwords, which are hashed and never stored in plain text.
  • Strict internal access controls ensuring that only authorised superbaji personnel can access player data, and only to the extent necessary for their role.
  • Regular security assessments and penetration testing of the superbaji platform.
  • PCI-compliant payment processing — full payment card or mobile banking credentials are never stored on superbaji's servers.
  • Two-factor authentication options available to players to further secure their accounts.

While superbaji takes every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your account password confidential and for notifying superbaji immediately if you suspect unauthorised access to your account.

10 Children's Privacy

superbaji is strictly an adult platform. The service is not directed at, and should not be used by, anyone under the age of 18. superbaji does not knowingly collect personal data from individuals under 18. If superbaji becomes aware that data has been collected from an underage individual, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe your child has registered on superbaji, please contact support immediately at [email protected] so the matter can be resolved promptly.

11 Updates to This Policy

superbaji may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data handling practices. When material changes are made, superbaji will notify registered players via email or an in-platform notification. The updated policy will be published on this page with a revised effective date.

Continued use of the superbaji platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how superbaji protects your data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how superbaji handles your personal data, please get in touch with the superbaji support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available within the superbaji platform after login.
  • FAQ: Visit the FAQ page for answers to common questions.

For data access or deletion requests, please email [email protected] with the subject line "Data Rights Request". superbaji will acknowledge your request within 5 business days and respond in full within 30 days.

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Your Privacy Is Protected. Start Playing on superbaji

Now that you know how superbaji handles your data, you can play with confidence. Register in two minutes, deposit from ৳200, and enjoy over 200 games built for Bangladeshi players — all on a platform that takes your privacy seriously.

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